Privacy Policy

01. Data Protection - General Principles:

Rocha & Filhos wants all data subjects who visit the site to know and know, at all times, the rules and principles regarding the protection and processing of personal data implemented by the company.

Protecting your privacy in the processing of personal data is an extremely important point for us as we do not neglect our business processes.

Personal data stored during visits to our website are processed in accordance with the legal data protection provisions in force in the country in which the data processing unit is located.

02. Personal Data Concept:

is personal data, information relating to an identified or identifiable natural person (“data subject”).

An identifiable person is deemed to be identifiable, directly or indirectly, in particular by reference to an identifier, such as name, identification number, location data, electronic identifiers or one or more identifiers. specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

03. Data Processing Officer

Rocha & Filhos is the entity responsible for the processing of personal data.

The personal data collected and processed by Rocha & Filhos will only be the ones you voluntarily, expressly and unambiguously put us in the forms of this website or in documents that direct us.

When you visit our website, our web servers typically store, among others, data about the browser and operating system used, the web pages visited on our website, and the date of the visit.

They also store (for example, and for the purpose of identifying computer attacks) the IP address assigned to you by your Internet service provider.

With the exception of the IP address, only personal data that you have provided yourself, such as on our "Write to us" page, can provide you with personal information such as name, email, the subject and the message.

In the message sent you should not make available any personal data other than those already requested or personal information related to you that could lead to Rocha & Filhos improper treatment.

If you contact us, we may ask you for some information in order to communicate and solve the desired claim, and regardless of the subject, we will have to keep your contact in our database to contact you for resolution of the subject that motivated that contact.

We will not use your personal data for other purposes, such as for marketing purposes, unless you expressly authorize us to do so and separate from the first contact.

Protecting children's privacy is, for us, an essential issue, so we never collect or store information on our website about individuals we know to be underage.

04. Personal Data Usage:

Rocha & Filhos uses your personal data for the technical administration of the website, the administration of contact requests and customer management, product inquiries and marketing actions.

If you do not wish to be contacted for marketing purposes, you may unsubscribe from the newsletter at any time or contact Rocha & Leaves through the available contact channels.

The transmission of personal data to public institutions and authorities is only within the scope of national legal obligations.

Our employees have an obligation of professional secrecy.

05. Personal Data Retention Deadline:

The length of time data is stored and stored varies according to the purpose for which the information is processed.

There are legal requirements that require us to keep data for a certain period of time.

Where there is no specific legal requirement, data will be stored and retained only for the minimum period necessary for the purpose of collection.

06. Sharing Personal Data - Subcontracting:

In situations where third parties need to be subcontracted to perform certain data processing, subcontracting is legitimate.

In cases where subcontractors have access to personal data to perform data processing on behalf of Rocha & Filhos, we have taken steps to ensure compliance with the requirements imposed by the RGPD.

Any entity subcontracted by Rocha & Filhos will treat personal data on behalf of and on behalf of Rocha & Filhos, taking the necessary technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful treatment.

Where required by law, personal data may be made available to supervisory, tax, judicial or investigative authorities.

07. Withdrawal of Consent:

At any time during the processing of the data, the data subject may change or withdraw his consent, with effect for the future, without undermining the lawfulness of the processing of personal data to date.

The consent granted to Rocha & Filhos can be withdrawn by letter to the following address:

Rua do Rio, 316 Ap.2

3885-138 Arada, Portugal

or to the e-mail: geral@rochafilhos.com

Upon requesting the complete withdrawal of consent from your consent statements, the data subject will no longer be contacted and will receive communications for the purposes described in this Privacy Policy.

If you do not wish to withdraw consent, the data subject has the right of access, rectification, deletion, limitation, opposition and portability of personal data.

The data subject has the right to complain to the National Data Protection Commission – CNPD | Rua de São Bento, nº 148, 3º, 1200-821 Lisboa | Tel: 351 213928400 | Fax: +351 213976832 | e-mail: geral@cnpd.pt.

08. Privacy Policy Changes

Rocha & Filhos reserves the right to readjust or amend this Privacy Policy at all times, and these changes are duly publicized on the Rocha & Filhos institutional website.

Cookies Policy

Cookies are small files stored on your computer's hard drive through the web browser you use. These records use some information related to your browsing captures that are not lost whenever you access a new page of our website, using a faster browsing experience. Cookies cannot be used to identify, and can always be deleted when you use your browser tools.

On this website, when authorized by the user, the following cookies are used:

• Personalization cookies - allow us to remember the user's preferences regarding their location / language. Thus, in subsequent visits the user will not always have to select these options, making the visit easier.
• Statistics cookies - allow us to understand, through the collection of usage statistics, how users navigate our website and how we can improve their experience and the website's features. We use Google Analytics, one of the most used and reliable statistical services, to help us collect this information. The information collected, such as pages visited or time spent on the website, does not allow the identification of specific users since the visits are anonymous.

More Information

I hope you are clear about the functionality of cookies, as mentioned earlier, if there is something you are not sure whether you need or not, it is generally safer to leave cookies enabled if it interacts with one of the features you use on our site.

However, if you are still looking for more information, please contact us so we can clarify your questions:

• E-mail: geral@rochafilhos.com